Our providers work as a team to provide an exceptional patient experience. Most office appointments are scheduled with one of our experienced nurse practitioners, who work together with Dr. Armstrong, the founder and medical director of Richmond ENT.  Each nurse practitioner has at least 10 years’ experience and was personally trained in otolaryngology by Dr. Armstrong. They are qualified to diagnose and medically manage most ENT concerns. Dr. Armstrong performs the surgical procedures and is readily available for medical supervision or diagnostic consultation when needed.

Regardless of your concern, rest assured that you are in experienced hands with all of our providers.

Medical Doctors

Nursing Team

Carleigh Jack, LPN

Allergy and Clinic Nurse

Diana Risco

Medical Assistant, Clinical Team Leader

Karah Frizzell, RN, BSN

Cosmetic Coordinator, Marketing Director


Grace Short

Audiology Technician

Holly Law

Director of Audiology

Medical Scribes

Gabby Costlow

Medical Assistant

Tanner Hood

Medical Scribe

Matthew Whitlock

Medical Scribe

Thomas Kehoe

Medical Scribe

Richmond ENT Former Medical Scribes: Where Are They Now?

Office Manager

Dana Christian, LPN

Clinic Supervisor

Research Team

Michaela Bailey, MS

Clinical Research Coordinator


Wanda Johnson

Front Desk

Lea Salgado

Front Desk

Jasmine Phillips

Front Desk

Surgical Coordinator

Amy Bailey

Front Desk Team Leader, Surgical Coordinator

Billing Associates

Amanda Dodson

Billing Manager