Our office places an emphasis on thoroughness and compassion. New patients receive a comprehensive history and physical regardless of the complexity of the presenting problem. The extra time we spend often uncovers a second diagnosis, and patients appreciate this increased contact and comprehensive care. With our well-trained ancillary staff, we can allow more time with each patient while maximizing physician productivity. As an added measure of trust and compassion, Dr. Armstrong makes his mobile phone numbers available to all patients. This level of access is often found only in member-only physician practices, and it is a privilege our patients have never abused.